Setting up the device type
Setting up the correct device type ensures that the data from the scale can be read correctly. The type corresponds to the manufacturer. If you, for example, connect the scale device to a Radwag scale, make sure to chose radwag as the device type.
Setting the device type in the scale application
The scale type setting can be changed in two screens
Start Screen
Click on the three lines in the top left corner of the screen
Click on Settings
Select the device type
Click Save
Weigh in screen
Click on the three dots on the top right corner of the screen
Click on Settings
Select the device type
Click Save
Setting the device type in the web application
Log into Cannavigia Web
On the top right, click on your profile picture and select Integrations
Click on Manage Scales
Under Actions of the scale you want to set the device type, click on Edit
Select the device type
Click Save