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Manage Members

(question) How can I add a member?

There are two ways to add new members to your club:

  1. Via the Application Form

    • When an applicant submits the form and is verified, they are automatically added to the member list.

  2. Manually by a Club Manager

    • Go to the Members section

    • Click the green + Add member button at the top-right

    • Fill in the required details:

      • Personal and Contact Details

        • First name

        • Last name

        • Date of birth (only people 18 y.o. or older can register)

        • Email

        • Phone

        • Address: Street, Number, Postcode, City

        • Address (cont.): e.g. building, building name, floor

      • Membership

        • Membership type

        • Check if the member is a board member

      • Payment Authorisation

        • Upload Direct Debit authorisation (optional)

      • Legal Information

        • Confirm the member is not registered in any other cannabis club

        • Upload identity proof

      • Registration Details

        • Upload application form (optional)

        • Mark as already verified (optional)

      • Click Add member to save

Note: To add someone as a user in the User Management section, they must first be added as a member here.

(question) How can I manage existing members?

Go to the Members section from the side menu. You'll see a table with all current club members and their relevant information such as:

  • Name

  • Email

  • Phone

  • Date registered

  • Membership type

  • Board member status

  • Payment status

  • Membership status

Use the search bar, status filter, or membership type filter at the top to narrow your view.

(question) What actions can I perform for each member?

Click the three dots (⋮) on the right of any member row to:

  • View: See full member details

  • Resend membership card: Send the digital card again via email

  • Cancel membership: Revoke the membership

  • Mark as paid/unpaid: Update payment status

(question) How can I verify a member?

To verify a member:

  1. Go to the Waitlist section

  2. Find the applicant in the list

  3. Click the three dots (⋮) and select Verify

Once verified, the member is moved from the waitlist to the member list and receives a membership card automatically.

(question) How can I resend a membership card?

  1. Go to the Members section

  2. Find the relevant member

  3. Click the three dots (⋮) and select Resend membership card

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