System Requirements

Cannavigia is designed to be flexible and accessible, allowing users to access its features from any web browser on various devices. Whether you're using a desktop computer, laptop, tablet, or smartphone, Cannavigia offers compatibility across different platforms for your convenience.

However, for optimal performance and seamless integration with peripheral devices, we recommend utilizing Cannavigia with specific hardware and software configurations. By adhering to these recommendations, you can ensure a smoother experience and unlock the full potential of Cannavigia's capabilities.

Cannavigia Web

Web Browser

• Google Chrome: Ensure you have the latest version of Google Chrome installed on your system.

Internet Connection

• A stable internet connection is necessary for optimal performance. We recommend:

  • Speed: Internet speed of around 1-2 Mbps should be sufficient. However, it's advisable to have a minimum speed of 5 Mbps, preferably 10 Mbps, for smoother operation.

Computers / Terminals

• Windows PC:

  • Supported OS: Windows 10 & 11

  • Minimum Hardware:

    • RAM: 8 GB

    • Storage: 128 GB

• Mac OS:

  • Supported OS: Ventura / Sonoma

  • Minimum Hardware:

    • RAM: 8 GB

    • Storage: 128 GB

Weighing Scales

We support various manufacturers/models such as Radwag and Ohaus. Potential compatibility extends to all scales featuring an RS232 serial communication interface. If your model isn't listed below, please contact [email protected] for help.

• Radwag

  • WLY 0.6/1.2.D2.PGC (More info)

  • WLC 6.X7 (More info)

  • WLC 2.X7 (More info)

• Ohaus

  • Ranger™ 3000 (More info)

  • Defender™ 3000 (More info)

  • Ranger™ 7000 (More info)

  • Explorer EX4202M (More info)

Additional Hardware Required

To ensure proper connectivity between your scales and the Scale APP, the following cables are required:

1. One USB TYPE C to RS232 Serial Adapter Converter Cable With FTDI . It's important to use cables that specifically utilize FTDI chipsets, as alternatives like CH3x or Prolific may not function correctly.

2. One DB9 Female to DB9 Female RS232 Serial Cable Null Modem Cord Cross

Scale Mobile App

• Supported OS: Android 5 or higher

Handheld Scanners

• Model: Netum BT-1228L, Qoltec 50867

Label Printers

• Manufacturer: Zebra Label Printers

• Supported Printing Language: ZPL (Zebra Programming Language)

• Recommended Models:

  • Zebra ZD421 (and ZD611) 4” TT/DT Transfer/Direct Transfer Label Printer (203 dpi)

  • Zebra ZD621 (and ZD611) 4” TT/DT Ethernet Label Printer (203 dpi)

Cannavigia Mobile App

• Operating System:

  • Android: Version 7.1 (Nougat) or newer.

  • iOS: Version 8.0 or newer.

• Storage Space:

  • The app does not store more than 100MB.

• RAM (Memory):

  • Mobile device with at least 2 GB RAM for smooth operation of the application.

• Screen Size:

  • The Cannavigia Mobile App is optimized for screens larger than 5.5 inches, providing a comfortable user experience on smartphones.

  • The mobile app is not designed for the use with a tablet. If you are using a tablet it is suggested to use the web application on a browser.

• Internet Connection:

  • A stable internet connection is necessary for optimal performance.

  • Internet speed of at least 1-2 Mbps is recommended to ensure seamless data transfer and real-time synchronization with the Cannavigia server.